Jim Gauthier Collision Centre COVID-19 Update

To our Valued Customers, Employees, and Suppliers; 

Jim Gauthier Collision Centre remains committed to providing a safe and healthy environment for you to do business in. We are continuously monitoring the situation in regards to the Coronavirus (Covid-19) pandemic and are implementing the recommended procedures in order to provide a safe and clean facility for our customers, employees and our friends.

Employee Focus:

We continue to provide our employees with the latest information regarding preventative measures regarding the transmission of the virus. (Frequent hand washing, use of hand sanitizer, frequent sanitization of high touch areas and alternative greeting methods.) We have asked any employee that is not feeling well to stay home and/or seek appropriate medical care.

Customer Focus:

For our customers, we will continue to exercise our enhanced cleaning protocols including frequent sanitizing of all areas of our dealership and collision center. These protocols include frequent cleaning of high touch areas including, not limited to, Customer lounge, Service & Cashier desks, showroom vehicles, service shuttles, test-drive vehicles and vehicle deliveries.

If at any time you feel unsafe or unable to visit the dealership, we will come to you. Just ask. Contact the dealership directly.

Jim Gauthier Collision Centre remains committed to providing other methods of communication in order for you to do business with us. If you are not feeling well, please feel free to chat, text, email or call us with your inquiries or requests. We are committed to providing you with the open lines of communication while providing a safe environment for everyone.

We have also reduced our hours to 9 am to 6 pm Monday to Saturday as well as our Service hours to 8 am to 5 pm Monday through Friday, now closed on Saturdays.

We have also provided drop off envelopes located between doors 1 and 2 if you prefer to avoid personal contact. Simply fill out the necessary information and put the keys in the envelope. We have also limited the number of customers in the shuttle to 2 per trip

For the safety of all, we have asked our team members to refrain from shaking hands, please accept our salutations as a sign of respect and consideration for your health and safety.

Community Focus:

We will continue monitoring of the coronavirus (Covid-19) updates and will respond based on the recommendations of governments, public health authorities and medical professionals. Jim Gauthier Collision Centre remains committed to providing our communities with the best possible service and care.

If you have any questions regarding this notification, please feel free to contact us at any time.

Sincerely;

Jason Cross
VICE PRESIDENT

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